Trade Watt Energy Solutions Ltd (“Trade Watt”, “we”, “us”, or “our”) is committed to protecting the privacy of visitors to our website (tradewattenergy.com) (“Site”) and users of our services. This Privacy Policy describes how we collect, use, store, share and protect your information, and your rights in relation to that information.

1. Information We Collect

We may collect the following types of personal and non-personal information when you interact with us, use our Site, or use our services:

  • Personal Information

    • Name

    • Email address

    • Phone number

    • Postal address (where applicable)

    • Company / Organization name (if applicable)

    • Any other information you provide in messages, contact forms, requests for consultations

  • Non-Personal Information

    • IP address

    • Browser type and version

    • Device type

    • Operating system

    • Pages visited on our Site, time spent, referral source

    • Click-through data, analytics

  • Usage Data & Cookies

    • Cookies and similar tracking technologies to gather data about site usage and improve our user experience

    • How you navigate the Site, what content you view, etc.

2. How We Use Your Information

We use the collected information for purposes including:

  • To respond to your inquiries, messages, and requests (e.g. free consultation)

  • To provide, maintain, and improve our services

  • To send you updates, newsletters, or other information that may interest you (if you opt in)

  • To personalize your experience on the Site

  • To analyze usage trends and improve the Site’s functionality and performance

  • To comply with legal, regulatory, and contractual obligations

3. Disclosure & Sharing of Information

We will not sell your personal information. We may share your information in the following ways:

  • With trusted third parties who help us operate the Site, perform services, or assist in marketing (e.g. analytics providers, hosting providers), under confidentiality obligations

  • With regulatory or government authorities when required by law or regulation (e.g. Nigerian Electricity Regulatory Commission, in contexts that may require disclosures)

  • In the event of a corporate change (such as merger, acquisition, sale of assets), your information may be transferred as part of that transaction, subject to protecting your privacy

4. Cookies and Tracking Technologies

  • We use cookies and similar tracking technologies to collect non-personal usage data.

  • You can control cookies via browser settings — you may choose to block or delete cookies, though some parts of the Site may not function properly without them.

  • Third-party services (e.g., analytics tools) may place cookies when you visit our Site; these are governed by their own policies.

5. Data Security & Retention

  • We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

  • Access to your personal information is limited to employees, contractors, or partners who need to know.

  • We retain your personal data only for as long as necessary to fulfill the purposes listed in this policy, comply with legal obligations, resolve disputes, enforce our agreements, or as otherwise permitted by law.

6. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, such as:

  • Right to access the personal information we hold about you

  • Right to correct or update your information

  • Right to delete your personal information

  • Right to restrict or object to certain processing (e.g. direct marketing)

  • Right to data portability, where applicable

If you’d like to exercise any of these rights, contact us using the details below.

7. Children

Our services are not intended for (and we do not knowingly collect information from) children under a certain age (e.g. 13, or as defined by applicable law). If you believe we have collected personal data from a child, please contact us and we will take steps to delete that information.

8. International Data Transfer

Because we operate across Nigeria and potentially with partners elsewhere, your information may be transferred to, stored in, or processed in countries other than your own. We ensure that any such transfers comply with applicable data protection laws and that adequate safeguards are in place.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date. We may also provide notice of changes via our Site or via email. Your continued use of our Site or services after such changes will constitute acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy, or wish to exercise your rights, or want to raise a concern regarding your data, contact us:

Trade Watt Energy Solutions Ltd
Address:
First Floor, Oakland Center, No. 48 Aguiyi Ironsi Street, Maitama, Abuja.
Email: info@tradewattenergy.com
Phone: +234-805-368-0653, +234-809-682-3085